Privacy Policy

Privacy Policy

At Longbodies, we are committed to maintaining strong and meaningful privacy protections for customers. Our privacy policy is designed to inform you about the information we collect, how we use it, and your options about certain uses of information.

This privacy policy sets out how Longbodies collects and process information about you. We gather your information when, among other things, you visit our website, use our applications on mobile phones, access our social media experiences. By participating in these, you consent to your information being collected, processed/or and shared in accordance with this Policy.

What information do we collect and why?

We collect and use information when you interact with us, when you use our products and services, and when you visit our website. This information is used to deliver and provide products or services; establish and maintain customer accounts; contact you about our products and services and direct offers or promotions to you; and monitor website statistics. Information may also be aggregated or used by us for business and marketing uses. Longbodies may use your Information for direct marketing purposes, including providing updates, newsletters, events or other communications that we think may interest you.

You may actively give us Information about yourself when you purchase products from our online shop, respond to a customer survey, enter a competition or e-mail us. The information that you provide may include your name, date of birth, e-mail address, telephone number, delivery address, billing address and password.

When you visit our website we may also automatically collect information through the use of various technologies, including through “cookies”.

What choices do I have?

You have a choice to remove your personal information by accessing your account and deleting your information even though it might be needed to make a purchase.

You have full control over how we communicate with you and can change your preferences through your account on our website or by updating your preferences on our marketing e-mails.

How can I access and control my personal information?

We respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable EU law. We also take steps to ensure that the personal information we collect is accurate and up to date.

You can see, review and change most of your personal information by signing in to your Longbodies account. Please update your personal information immediately if it changes or is inaccurate.

How will you share my personal Information?

We will never share your personal information with a third party that is not directly related to us delivering on our obligation to you or to let you know about new products via our e-mail campaigns.

Financial transactions relating to our website and services are handled by our payment services providers, PayPal and Shopify. We will share transaction data with our payment service provider only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at:

How long will you hold my personal information?

We will not hold onto your personal data longer than necessary to fulfil our commitment to you as a customer. Personal data processed for any purpose will not be kept for longer than is necessary for that purpose.

After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner.

Questions about this Policy

If you have a question, concern or complaint about this Policy or our handling of your information, you can contact us.

E-Mail

Longbodies has a company policy not to flood people with e-mail correspondence, but simply gives you periodic information so you can stay up to date on what Longbodies is offering. Longbodies also uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to opt out from receiving future mailings.

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